Easy Read · Lodge Group Care
Welcome to Lodge Group Care.
We help people in Havering, east London and Essex. We listen first. Then we help you find the right support.
We provide care at home, adult services and a children’s home.
Someone I love needs help at home.
We can help with everyday tasks, personal care, dementia care and time away for family carers.
I am an adult looking for support.
We can talk about supported living, residential care and community support.
I am looking for a children's home.
Cameron House is a safe, steady home where children are understood.
I am not sure yet.
Answer a few simple questions and we will help you find the right place to start.
Care at home
Support in the home you know. This can include personal care, daily routines, dementia care, help after hospital and respite for family carers.
Adult services
Supported living, residential care and community support for adults with learning disabilities and other support needs.
Cameron House
A children's home inspected by Ofsted. The latest report gives two Outstanding judgements and one Good judgement.
One Lodge Group
Different services for different needs.
Your voice matters.
We listen to how you communicate and what makes a good day.
Your life is yours.
Your interests, routines and choices help shape support.
Your relationships count.
Family, friends and trusted people are part of the whole picture.
Your future can grow.
Good support builds confidence, connection and independence.
Keeping you safe and providing good care
We work to keep you safe, respect your choices and check that your care is good.
We work to keep you safe.
We want you to feel safe and supported.
We listen to you.
We respect your choices.
You can tell us.
Tell us if something feels wrong.
We check your care.
We check that your care is good.
What matters to you.
We help you do the things that matter to you.
Trusted people can help.
You can ask a trusted person, family member or advocate to be involved.
1. You get in touch
Call, email or ask us to call you back.
2. We listen
A member of our team can visit you at home or somewhere that feels right. This visit is free and there is no pressure.
3. We agree a plan
You help decide what support looks like and who should be involved.
Paying for care
Some people pay for their own care. Some care is paid for by the council or the NHS. Some people use direct payments.
For families and professionals
Families, social workers, hospital teams, commissioners and placement officers can contact the right Lodge team directly.
You can ask us anything.
There is no pressure to make a decision. We will listen and help you find the next step.
People communicate in different ways.
We will not assume how you communicate. We will ask you what works best for you.
Pictures and signs can help.
You might use pictures, symbols or a communication board or book. You might use PECS, which is a specific system for exchanging pictures. You might use Makaton signs and symbols with speech.
There are many ways to communicate.
You might use speech, gestures, pointing or eye pointing. You might use AAC. AAC means tools or devices that help you communicate.
You can ask for communication support.
You might use Easy Read or BSL, which means British Sign Language. You can ask for an interpreter or advocate. Family or a supporter can be involved if you want.
How do you like us to communicate with you?
We will ask you. We will listen to your answer. You can say no. You can change your mind.
How we remember your choice
- Ask: we ask what works for you.
- Record: we write down your choice in the right place.
- Flag: we make it easy for the team to see.
- Share: we share it with people who need to know.
- Act: we use your preferred way to communicate.
- Review: we check with you again because your needs can change.