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Picture: a team of people.

Easy Read · Meet the team

Meet the people who care.

People from different roles work together to support people and their families.

See how we communicate

Picture: people working together.

How the team works

We listen to the person, their family and the people who support them. We work together around what matters.

Picture: listening.

We listen first.

We listen first and learn what matters.

Picture: people sharing responsibility.

We share responsibility.

We share responsibility with families and professionals.

Picture: kind care and support.

We make support practical and kind.

We focus on a good life.

Picture: an improvement plan.

We keep learning.

We keep learning and improving together.

Picture: one member of the Lodge team.

John Timbs

Founder and Managing Director. John started Lodge Group Care in 2007 and helps guide care at home, adult services and Cameron House.

Picture: one member of the Lodge team.

Aranza Cobo

Occupational Therapist, firefighter and qualified Physiotherapist. Aranza helps people build everyday skills and trains staff.

Picture: one member of the Lodge team.

Alina Opris

Registered Manager for Cameron House and a qualified social worker. Alina helps lead a safe home where children can grow.

Picture: one member of the Lodge team.

Kasia Goska

Registered Manager at Strathfield Gardens. Kasia leads adult services and a hands-on team.

Picture: one member of the Lodge team.

Carly Rochester

Care Services leader. Carly leads care at home and has more than 20 years of health and social care experience.

Picture: people who support each other.

We are one Lodge family

The people we support, families, professionals and colleagues all have a place in the Lodge family.

People communicate in different ways.

We will not assume how you communicate. We will ask you what works best for you.

Picture: pictures and symbols used for communication.

Pictures and signs can help.

You might use pictures, symbols or a communication board or book. You might use PECS, which is a specific system for exchanging pictures. You might use Makaton signs and symbols with speech.

Picture: a communication device.

There are many ways to communicate.

You might use speech, gestures, pointing or eye pointing. You might use AAC. AAC means tools or devices that help you communicate.

Picture: a person with someone they trust.

You can ask for communication support.

You might use Easy Read or BSL, which means British Sign Language. You can ask for an interpreter or advocate. Family or a supporter can be involved if you want.

Picture: asking a communication question.

How do you like us to communicate with you?

We will ask you. We will listen to your answer. You can say no. You can change your mind.

How we remember your choice

  1. Ask: we ask what works for you.
  2. Record: we write down your choice in the right place.
  3. Flag: we make it easy for the team to see.
  4. Share: we share it with people who need to know.
  5. Act: we use your preferred way to communicate.
  6. Review: we check with you again because your needs can change.
Picture: a telephone.

You can ask us anything.

There is no pressure to make a decision. We will listen and help you find the next step.

Call 01708 548 250Ask us to visit